Consumer Protection:

Question:What consumer protection rights do I have in Ontario if a corporation misled me during a purchase?

Answer:In Ontario, consumers can rely on the Consumer Protection Act, 2002 (S.O. 2002, c. 30, Sched. A) plus related federal rules to address issues like misleading representations, unfair contract terms, and certain warranty or performance problems, even where general principles like buyer beware might otherwise apply.  Common disputes also involve implied conditions and warranties under the common law, and depending on the situation, you may be able to seek remedies involving product suitability or proper performance.  If you tell Bulat Paralegal Service what happened, Bulat Paralegal Service’s paralegal can help you understand your options and next steps across Barrie and surrounding Ontario communities, call (705) 664-0334 to discuss your rights.

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In the world of commerce, and in particular matters of consumer transactions, the individual person as a purchasing consumer is often at significant disadvantage in business dealings, especially when such business dealings involve large corporations.  To help balance the playing field, so to help ensure that individual consumers receive fairness during business dealings, consumer protection laws were put into place.

Note: Please contact Bulat Paralegal Service by phone at: (705) 664-0334 to discuss any specific questions that you may have.

Without the protection of consumer protection statutes, consumers would be subjected to the common law and the age old adage of buyer beware or caveat emptor as such is known in Latin) and often referred to within historical legal precedents.

The Law

The law contains many statutes that contain provisions providing protection to consumers including, among various others:

• The Consumer Protection Act, 2002, S.O. 2002, Chapter 30, Schedule A;
• The Competition Act, R.S.C. 1985, c. C-34; and
• The Sale of Goods Act, R.S.O. 1990, c. S.1.

In addition to the statute laws as above, and despite buyer beware principles, the common law as ruled by judges also contains protections for consumers such as implied warranties requiring that sellers to supply products appropriate for the intended purpose or for the performance of good work.

Common Issues Include: